In Chapter 11 of 18 in his 2013 Capture Your Flag interview, entrepreneur and community builder Fabian Pfortmüller answers "How Are You Learning to Better Manage and Motivate Teams?" Pfortmüller gets better feedback on his management skills by asking staff directly for feedback on what they expect from him. By understanding employee expectations, he learns to let go more and hand off responsibilities, stress less, and give employees more ownership of their work. Fabian Pfortmüller is co-founder of Holstee, a socially conscious online marketplace, and Sandbox Network, a global community for young entrepreneurial people. Pfortmüller graduated from Columbia University.