Why Online Commenter Culture Makes Writers Better - Mark Graham

In Chapter 12 of 13, New York Magazine writer Mark Graham explains why website, blog, post, and message comments provide such immediate, measureable feedback for writers and organizations. This commenter culture and the associated commenter contributions and relationships greatly resonate with Graham. He details why he embraced interactive commentary in 2002 upon starting his personal blog and its continued impact throughout his career at Gawker and New York Magazine.