In Chapter 9 of 22 of his 2010 Capture Your Flag interview with host Erik Michielsen, international Internet product management executive Ramsey Pryor shares why listening enables him to be successful in his work. Product managers are responsible for bringing an idea to market. They often lack direct reports across groups where commitment is essential to project success. As a result, Pryor notes the importance of both listening to individual group needs and using an open communication approach to secure commitment. As someone with experience working across North America, Asia, and Europe, Pryor also shares how effective communication becomes even more important working in multi-national and multi-cultural environments.