How to Manage Employee Frustration in a Down Economy - Brett Goldman

In Chapter 6 of 10 in his 2010 Capture Your Flag interview with host Erik Michielsen, real estate development executive Brett Goldman shares management techniques he applies when coaching his team through difficult, oft frustrating times. Goldman engages his team individually to better understand the frustration source and empathize. He then works with the team to develop innovative approaches to the business - in this case real estate development - to create new opportunities. Brett Goldman is a Real Estate Acquisitions Director at Triangle Equities - - in New York City. Goldman holds a BA in General Studies from the University of Michigan - - and a masters in real estate development from Columbia University's Graduate School of Architecture, Planning, and Preservation - .