Michael Olsen on the Hard Part of Building Relationship Trust

In Chapter 15 of 20 in his 2014 Capture Your Flag interview, management consultant Michael Olsen answers "How Do You Establish Trust When Building Relationships?" Olsen shares how he struggles with assuming trust in a relationship and being trusting before a relationship has had time to develop. He looks for ways to build trust from the inception of a relationship to complement the trust that comes with doing what you say you are going to do.

Michael Olsen is a management consultant at Accenture. Previous to Accenture, Olsen earned dual MBA and MPH degrees at Emory University in Atlanta. Olsen earned a BA in symbolic systems from Stanford University and spent the next five years founding an IT consulting company, Redwood Strategies.