What Makes Product Design Work Meaningful - Richard Moross

In Chapter 2 of 17 in his 2012 interview, London entrepreneur and Moo.com CEO Richard Moross answers "What Makes Your Work Meaningful?"  Moross does not believe meaning is created in his work; rather he finds his Moo.com products create a canvas that customers can use to tell their own stories.  Moross finds great joy creating new product designs that enable more effective customer storytelling.  Moross is founder and CEO of Moo.com and a leader in the London startup scene.  Before starting Moo.com, an award-winning online print business, Moross was a strategist at Imagination, the world's largest independent design company.  He graduated from the University of Sussex, where he majored in philosophy and politics.

How Family Relationships Change With Age - Richard Moross

In Chapter 3 of 17 in his 2012 interview, London entrepreneur and Moo.com CEO Richard Moross answers "How Are Your Family Relationships Changing as You Get Older?"  Moross notes the slow change that comes with family relationships.  As he gets older and sees his lifestyle becoming more similar to his parents, he finds it easier to connect with his parents.  Moross finds synching into similar patterns, principles, and rules of being a grown-up help him better connect with siblings as well.  Moross is founder and CEO of Moo.com and a leader in the London startup scene.  Before starting Moo.com, an award-winning online print business, Moross was a strategist at Imagination, the world's largest independent design company.  He graduated from the University of Sussex, where he majored in philosophy and politics.

How Personal Priorities Change With Age - Richard Moross

In Chapter 4 of 17 in his 2012 interview, London entrepreneur and Moo.com CEO Richard Moross answers "How Are Your Personal Priorities Changing As You Get Older?"  To truly be a success, Moross notes it is about being well-rounded personally as much or more than it is being financially prosperous in business.  Rather than be a successful businessman who is a "lonely rich guy" Moross makes sure to invest time and effort in becoming a successful human being.  Moross is founder and CEO of Moo.com and a leader in the London startup scene.  Before starting Moo.com, an award-winning online print business, Moross was a strategist at Imagination, the world's largest independent design company.  He graduated from the University of Sussex, where he majored in philosophy and politics.

How to Find Mentors Who Give Good Advice - Richard Moross

In Chapter 5 of 17 in his 2012 interview, London entrepreneur and Moo.com CEO Richard Moross answers "At This Point in Your Life, Where are You Seeking Advice and Coaching?"  Moross looks for those wiser and smarter and recognizes those people change over your time.  He finds support in the Young Presidents' Organization (YPO), family, and friends.  He looks for people who are mature and experienced that understand the best way to give feedback that is useful.  Moross is founder and CEO of Moo.com and a leader in the London startup scene.  Before starting Moo.com, an award-winning online print business, Moross was a strategist at Imagination, the world's largest independent design company.  He graduated from the University of Sussex, where he majored in philosophy and politics.

How to Value Your Business Network - Richard Moross

In Chapter 6 of 17 in his 2012 interview, London entrepreneur and Moo.com CEO Richard Moross answers "How Do You Value Your Business Network?"  Moross sees the strength of his network as how much it provides value to others rather than how much it provides value to him.  He finds great joy finding opportunities to help people by making connections with his network.  This is especially true with the recruiting, hiring and job seeking process, as Moross finds it eliminates inefficiency and insincerity that come with recruiting, sourcing, and headhunting firms.  Moross is founder and CEO of Moo.com and a leader in the London startup scene.  Before starting Moo.com, an award-winning online print business, Moross was a strategist at Imagination, the world's largest independent design company.  He graduated from the University of Sussex, where he majored in philosophy and politics.

How London Startup Moo Gives Back to Its Community - Richard Moross

In Chapter 7 of 17 in his 2012 interview, London entrepreneur and Moo.com CEO Richard Moross answers "How Are Your Community Responsibilities Changing?"  Moross notes how Moo.com is now seen as an elder statesman in the London startup community.  Moross and his company are now taking responsibility to provide support to younger companies.  Moross emphasizes the importance of telling its story and facilitating knowledge transfer from its customers to its London community.  Moross is founder and CEO of Moo.com and a leader in the London startup scene.  Before starting Moo.com, an award-winning online print business, Moross was a strategist at Imagination, the world's largest independent design company.  He graduated from the University of Sussex, where he majored in philosophy and politics.

How to Fix Entrepreneurship Skill Gaps in Education - Richard Moross

In Chapter 8 of 17 in his 2012 interview, London entrepreneur and Moo.com CEO Richard Moross answers "How Can the Education System Better Prepare Entrepreneurs?"  Moross notes the high occurrence of the education system failing to educate entrepreneurs.  He notes the importance of education teaching core skills such as how to argue, how to make a case and how to plan strategy.  He finds it is less about teaching students how to start companies and more about providing access and training to core skills, especially programming or writing code, as well as a broader cultural education that starting a company is a viable career option.  Moross is founder and CEO of Moo.com and a leader in the London startup scene.  Before starting Moo.com, an award-winning online print business, Moross was a strategist at Imagination, the world's largest independent design company.  He graduated from the University of Sussex, where he majored in philosophy and politics.

How to Stay Ahead of the Innovation Curve - Richard Moross

In Chapter 9 of 17 in his 2012 interview, London entrepreneur and Moo.com CEO Richard Moross answers "How Are You Learning to Apply Your Passions in New Ways?"  Moross shares how making design more accessible to people means he must consider looking beyond paper products to serve his customers.  This requires him to look beyond paper to future options that may evolve from physical to digital.  Moross is founder and CEO of Moo.com and a leader in the London startup scene.  Before starting Moo.com, an award-winning online print business, Moross was a strategist at Imagination, the world's largest independent design company.  He graduated from the University of Sussex, where he majored in philosophy and politics.

How to Increase Company Creative Capability - Richard Moross

In Chapter 10 of 17 in his 2012 interview, London entrepreneur and Moo.com CEO Richard Moross answers "How Is Your Creative Toolbox Changing?"  Moross evolves his company creative toolbox by continually bringing on new hires with different skills.  He shares the story of hiring Dan Rubin after he built a product called Instagoodies using the Moo.com API.  Moross connects hiring creative talent with furthering organizational product and innovation needs that occur in technology-driven markets such as personal identity management.  Moross is founder and CEO of Moo.com and a leader in the London startup scene.  Before starting Moo.com, an award-winning online print business, Moross was a strategist at Imagination, the world's largest independent design company.  He graduated from the University of Sussex, where he majored in philosophy and politics.

How Creativity Motivates Manufacturing CEO - Richard Moross

In Chapter 11 of 17 in his 2012 interview, London entrepreneur and Moo.com CEO Richard Moross answers "What Role Does Creativity Play in What You Do As a CEO?"  Moross is driven by a need to make things.  He channels this drive in his design and manufacturing business.  Product innovation in the engineering and design continually renews Moross' purpose in his work.  Moross is founder and CEO of Moo.com and a leader in the London startup scene.  Before starting Moo.com, an award-winning online print business, Moross was a strategist at Imagination, the world's largest independent design company.  He graduated from the University of Sussex, where he majored in philosophy and politics.

Adapting British Business Culture for U.S. Expansion - Richard Moross

In Chapter 12 of 17 in his 2012 interview, London entrepreneur and Moo.com CEO Richard Moross answers "What Has Working Internationally Taught You About Communicating Across Cultures?"  Moross discusses taking his London, UK based company into the United States and the cultural and customer differences that have come with it.  He discusses the importance of understanding employees on their terms, for example knowing about commutes, and doing the same for customers, in particular how product demand varies by region.  Moross is founder and CEO of Moo.com and a leader in the London startup scene.  Before starting Moo.com, an award-winning online print business, Moross was a strategist at Imagination, the world's largest independent design company.  He graduated from the University of Sussex, where he majored in philosophy and politics.

When to Hire An Assistant and Get Your Life Back - Richard Moross

In Chapter 13 of 17 in his 2012 interview, London entrepreneur and Moo.com CEO Richard Moross answers "How Are You Learning to Better Manage Your Time and Commitments?"  Overwhelmed with work, Moross learns first to recognize and admit he has a problem and then, second, to do something about it.  He takes steps to hire an assistant and delegate responsibility, even things he feels he does better than anyone else such as managing his travel.  Moross is founder and CEO of Moo.com and a leader in the London startup scene.  Before starting Moo.com, an award-winning online print business, Moross was a strategist at Imagination, the world's largest independent design company.  He graduated from the University of Sussex, where he majored in philosophy and politics.

Why Travel to Distant and Unfamiliar Places - Richard Moross

In Chapter 14 of 17 in his 2012 interview, London entrepreneur and Moo.com CEO Richard Moross answers "What Have You Found Most Rewarding About Traveling to New Places?"  Moross notes that as a heavy business traveler, he finds Western culture between the United States and Europe is no longer mysterious and new.  He finds this mystery and excitement traveling Asia. It reminds him the world is a big world full of differences to be explored and appreciated.  Moross is founder and CEO of Moo.com and a leader in the London startup scene.  Before starting Moo.com, an award-winning online print business, Moross was a strategist at Imagination, the world's largest independent design company.  He graduated from the University of Sussex, where he majored in philosophy and politics.

How CEO Learns When to Lead and When to Manage - Richard Moross

In Chapter 15 of 17 in his 2012 interview, London entrepreneur and Moo.com CEO Richard Moross answers "How Do Leadership and Management Differ in What You Do?"  Moross shares how his path or arch as a startup business founder has involved a leadership to management skills transition.  As he has experienced, it begins by setting a vision and sharing that destination with others.  Management skills require then setting the route and taking the team to that destination.  He sees leadership as sentiment and management as grammar and puts a team in place to help him evolve his role and grow the business.  Moross is founder and CEO of Moo.com and a leader in the London startup scene.  Before starting Moo.com, an award-winning online print business, Moross was a strategist at Imagination, the world's largest independent design company.  He graduated from the University of Sussex, where he majored in philosophy and politics.

Management Lessons on Adaptation and Commitment - Richard Moross

In Chapter 16 of 17 in his 2012 interview, London entrepreneur and Moo.com CEO Richard Moross answers "How Have You Learned to Adapt When Things Have Not Worked Out as Planned?"  Moross walks through specific instances where his company has adapted in the face of a mistake and turn lemons into lemonade.  He talks about the need to experiment and work through cycles of broadening and focusing strategy and why commitment and focus are critical to building the business.  Moross is founder and CEO of Moo.com and a leader in the London startup scene.  Before starting Moo.com, an award-winning online print business, Moross was a strategist at Imagination, the world's largest independent design company.  He graduated from the University of Sussex, where he majored in philosophy and politics.

Planning Hiring Strategy at a 100-Employee Firm - Richard Moross

In Chapter 17 of 17 in his 2012 interview, London entrepreneur and Moo.com CEO Richard Moross answers "What New Challenges Are You Facing as Your Company Grows?"  Moross notes his company has reached 100 employees and is now hiring a person a week.  He emphasizes 1) the importance of aligning new hires with the existing team; 2) telling the story of the company; 3) finding adaptable new hires and 4) ensuring he finds time to meet with an increasingly distributed and international team.  Moross is founder and CEO of Moo.com and a leader in the London startup scene.  Before starting Moo.com, an award-winning online print business, Moross was a strategist at Imagination, the world's largest independent design company.  He graduated from the University of Sussex, where he majored in philosophy and politics.

Joe Stump on How to Use Your Passion to Lose Weight and Stay Fit

In Chapter 1 of 14 in his 2012 interview, Internet entrepreneur Joe Stump answers "How Are You Learning to Apply Your Passions in New Ways?"  Stump applies his passion for programming and the software building process to his diet.  As a result, he is able to lose nearly 40 pounds in less than a year.  He compares the software programming process to dieting and the importance of turning bad habits to good habits and making it sustainable.  Joe Stump is a serial entrepreneur based in Portland, OR. He is CEO and co-founder of Sprint.ly, a product management software company.  Previously he founded SimpleGeo, which was sold to Urban Airship in October 2011.  He advises several startups - including attachments.me and ngmoco:) - as well as VC firm Freestyle Capital.  He earned a BBA in Computer Information Systems (CIS) from Eastern Michigan University. 

Transcript:

Erik Michielsen: How are you learning to apply your passions in new ways?

Joe Stump: I am at heart a hacker and a tinkerer. I like puzzles. I've always been that way, you know, I was the kid that had more Legos than he knew what to do with it and was always kind of putting them together in different ways. And I've taken that and have kind of started applying it to other areas in my life.

The hacking -- Probably the recent successful hack has been the fact that I've lost about 35, 40 pounds over the last year-ish and I approached it very much in the same way that I approached triaging a software bug. And when you're triaging a software bug, the first thing you do is you get a baseline, right? Where are we at right now? You then get a – you then do logging and statistics and kind of figure out, you know – basically you gather information as much as you can, right? After you’ve established your baseline. And then as you're gathering your information, hopefully you figure out what the problem is and you can then resolve it, right?

And I kind of basically applied that same approach to my diet where basically I started doing research and started tracking all sorts of things. And I actually, when I approached it, I approached it from -- again, in a very similar way to the way I approach bugs. So, when I go and change someone else’s code, I try to be as minimally invasive as possible. Because I don’t know whether or not if I change too much code, I don’t know whether or not that code will be sustainable. I may introduce other bugs. So, with dieting and changing health, like I wanted to change bad habits and the good habits and I wanted it to be sustainable.

And I think a lot of people, you know, you hear a lot of people talk about this with diet where they try and go cold turkey or they try to like do some really extreme diet and they end up falling off the wagon and they end up going back to poor eating habits. So I did things like I tracked how often I biked to work. I didn’t track how far; I just tracked yes or no. Did I ride my bike to work? And my goal was I wanted to ride my bike to work half of the time. I also wanted to cut down on my diet soda intake, so I tracked that. And if I had less than two, cool; if I had more than two, not cool, right?

And then I ended up going and getting really geeky and ended up getting like this thing called a DEXA Scan that tells you all this terrifying information about your body that you don’t want to know, like how much you're intestines weigh and how much muscle mass you don’t have when thought you were all ripped. And having that very objective analytical view into my body and how it worked really helped me approach turning the knobs in a much more nuanced way.

So, rather than going and saying, “I'm going to train for an Ironman and that’s how I'm going to lose 40 pounds.” I was like I’m going to go and bike to work half the time. I'm going to drink a little less soda, I’m gonna cut down my sugar a bit and introduce a very, very small amount of exercise. And it worked out very well. I've been able to sustain that over time. And what was really interesting also was when you overextend your body, you're basically shocking the system and when you shock the system like think about when there's a five-alarm fire, right?

People miss the little things that are happening around them when there's a five-alarm fire and I feel it's the same way with your body. When I introduced small changes, I was able to be a little bit more perceptive about what my body was telling, whereas if I had went really extreme and was like on a fasting diet or total vegetarian, my body would have been like -- and I wouldn’t have been able -- my body overwhelmingly would have been saying, “What are you doing?” whereas if you introduced a little bit more incrementally. It was like, you know, you can basically say, it's almost like committing transactions to a database.

So transactions to a database, you can commit like, you can do something and then if it didn’t work you can roll it back. No harm, no foul, right? And so if you do that incrementally, that’s what I was basically doing. I was like, I'm going to step in here, okay, that worked, cool. And then I'm going to step in here, that didn’t work, roll back, right? It was like a very iterative kind of process and it's allowed me to really be a lot more perceptive to what my body is telling me.

So now, what's kind of nice about this is I've been on the road a lot for the last six months and I've been eating – I’ve been cycling basically, eating like utter crap while I’m on the road. It's really hard to eat really healthy when you're on the road to cycling in the good habits. It's like my body tells me basically, “Dude, you're eating sugar. You got to like up your protein,” and I'm a lot better at listening to that now.

 

Joe Stump on Finding Joy Working a Job You Love

In Chapter 2 of 14 in his 2012 interview, Internet entrepreneur Joe Stump answers "What Do You Enjoy Most About What You Do?"  Stump shares how working a job he loves comes at the intersection of his passion, his hobby, and his profession - software development.  He compares this to what he thinks it must be like to be a professional sports player and play a game you love for a living.  Joe Stump is a serial entrepreneur based in Portland, OR. He is CEO and co-founder of Sprint.ly, a product management software company.  Previously he founded SimpleGeo, which was sold to Urban Airship in October 2011.  He advises several startups - including attachments.me and ngmoco:) - as well as VC firm Freestyle Capital.  He earned a BBA in Computer Information Systems (CIS) from Eastern Michigan University. 

Transcript:

Erik Michielsen: What do you enjoy most about what you do?

Joe Stump: I think what I enjoy most, to be totally honest, is that I get to look like this and act the way that I do and still make a decent living and work on what I love. But I think what I love most about what I do is that it doesn’t feel like I'm actually doing it. I say a lot that I'm often blessed and cursed that my passion, my hobby, my profession are at a perfect intersection.

So, that’s probably like the best thing that you can say, right? ‘Cause like I do exactly what I want to do and I just happen to get paid for it. I think I'm one of the few people maybe that works in an office environment that can say I kinda get what it's like to be like a professional sports player, like they get paid to play a game and like do what they love. So, that’s probably number one.