In Chapter 16 of 16 in his 2010 Capture Your Flag interview, IndieGoGo co-founder Slava Rubin answers "How Do You Build Trusting Relationships?" Rubin discusses why the first several seconds are critical when meeting someone and how he presents himself to create a lasting good impression. Direct eye contact and an honest approach help Rubin lay a strong foundation whereupon he may build trust with someone over time.
Slava Rubin is CEO and co-founder of Indiegogo, the world's largest crowdfunding platform. Indiegogo empowers anyone, anywhere, anytime to raise funds for any idea—creative, cause-related or entrepreneurial. Prior to Indiegogo, Rubin worked as a management consultant. He earned his BSE degree from The Wharton School, University of Pennsylvania.
Transcript:
Erik Michielsen: How do you build trusting relationships?
Slava Rubin: Well, the interesting thing is that they say that trust is established within the first seven seconds of interacting with somebody and then it takes at least thirty days to be able to change what that person perceived with the first seven seconds. Which is like an amazing thing. I try to do a lot of eye contact. A lot of directness. A lot of honesty. After that, it`s really hard to control what that person is going to think, but a lot of lead by example and try not to fake things or lie about stuff.
In Chapter 10 of 16 in his 2010 Capture Your Flag interview, entrepreneur Slava Rubin answers "What Non-Business Experience Has Done the Most to Bolster Your Self-Confidence?" shares how he was thirteen years old when he lost his father and what he learned about himself helping his mom through the grieving process. The experience provides Rubin perspective he later uses to apply his parents' encouragement to plan big goals and work to achieve them.
Slava Rubin is CEO and co-founder of Indiegogo, the world's largest crowdfunding platform. Indiegogo empowers anyone, anywhere, anytime to raise funds for any idea—creative, cause-related or entrepreneurial. Prior to Indiegogo, Rubin worked as a management consultant. He earned his BSE degree from The Wharton School, University of Pennsylvania.
Transcript:
Erik Michielsen: What non business experience has done the most to bolster your self confidence?
Slava Rubin: What I would say, this is a really tricky question. What I would say, the truth of the matter is… Well, my dad died when I was 13 and it`s as simple as my brother was four and a half years older than me, so my brother was just going to college so he wasn`t at home, so it was just my mom and me. You know my mom did great, she`s a wonderful person but no one deals very well with having their husband die or the father of their children and you know my mom had some tough times but really I was there with her and we dealt with some tough times together. I think we figured out that you know all these other things like hitting the ball into the right part of the court or getting an A on a test or cleaning up the leaves correctly or asking a girl out were really no big potatoes compared with hanging with my mom and growing with the issue of having my dad pass away.
So I think that`s the main factor, not that I wish that for anyone to have their parent pass away because that really sucks, but before that I was saying that my parents just really instilled a lot of confidence in me, they told me I could do whatever I want, my parents were smart, they put disciple in me and they said if I work hard, you should be able to accomplish it.
In Chapter 8 of 16 in his 2010 Capture Your Flag interview, entrepreneur Slava Rubin answers "What Keeps You So Positive and Optimistic in Your Entrepreneurial Pursuits?" Rubin shares how childhood struggles and formative experiences have taught him to keep a balance and positive attitude. Rubin shares how positive energy and attitude - from the lowest level to highest level of the team - lower stress levels and raise team performance.
Slava Rubin is CEO and co-founder of Indiegogo, the world's largest crowdfunding platform. Indiegogo empowers anyone, anywhere, anytime to raise funds for any idea—creative, cause-related or entrepreneurial. Prior to Indiegogo, Rubin worked as a management consultant. He earned his BSE degree from The Wharton School, University of Pennsylvania.
Transcript:
Erik Michielsen: What keeps you so positive and optimistic in your entrepreneurial pursuits?
Slava Rubin: I think in any of my entrepreneurial pursuits or really any other part of my life, I think that I've been through a few struggles when I was younger, but I see no reason to add additional negativity or additional stress to a situation. I don't see the positive value in that and I think that often people react to the way people are around them and I try to maintain a balance and a positive attitude so they can feel comforted maybe or okay with the situations around them.
I mean I sometimes see crisis right in front of me, but that doesn't mean I'm going to go off the deep end. It`s not going to help anybody. A lot of the situations I'm in I try to, sometime on purpose sometimes I`m forced into it, I act as the leader or act as the motivator and I think a positive attitude really helps. Even if you're not the leader, even if you`re the lowest level person on the team, a positive attitude can really help the stress level of the group and trying to really deliver on that really important thing.
Since 2009, Capture Your Flag has interviewed a cohort of rising leaders who share lessons from their journeys to help others plan, pursue and achieve life and career aspirations. The resulting 3000+ Near Peer Video Library can be licensed for commercial use.
