In Chapter 10 of 19 in his 2013 Capture Your Flag interview, New York City reporter Yoav Gonen answers "How Are You Learning to Communicate More Effectively?" Gonen finds effective communication comes with comfort sharing your feelings. As he builds relationships in the office, he improves communication by getting more comfortable sharing his feelings about a story. Outside the office, Gonen learns the importance of getting potential sources comfortable talking to you before asking difficult questions. He also learns how to maintain open communication channels by gathering story evidence before asking sources to confirm or deny the story. Yoav Gonen is a reporter and City Hall Bureau Chief for the New York Post daily newspaper. Previously he spent nearly six years covering the education beat for the New York Post. Gonen earned a B.A. in English from the University of Michigan and a Masters in Journalism from New York University.