In Chapter 10 of 21 in her 2013 Capture Your Flag interview, education software company executive Leslie Kerner answers "How Do You Establish Trust When Building Relationships?" First and foremost, Kerner advises you do what you say you will do and make good on your promises or commitments. By being reliable, people will believe in your ability to deliver and trust you more.
Leslie Kerner is Senior Vice President and General Manager for the Professional Services group at Amplify, a software and services company innovating K-12 education. She is responsible for building and managing training, professional development and consulting services for schools. Previously, Kerner worked as a management consultant at Deloitte & Touche. Kerner earned an MBA from the Duke University and a BA from Northwestern University.