Phil McKenzie on Why Accountability is a Two-Step Process

In Chapter 8 of 20 in his 2014 Capture Your Flag interview, entrepreneur Phil McKenzie answers "What Approaches Do You Use to Hold Others Accountable For Their Actions?" McKenzie shares how he has learned from experience that accountability is a two-step process. First, it is his responsibility to clearly define project objectives and communicate this to his team. The second step is to provide space and structure to measure performance against those goals within a given timeframe. This helps keep his team on track as they work on a project and helps McKenzie provide coaching and support to make changes if things do not go as planned.

Philip L. McKenzie is the Founder of Influencer Conference, a global content platform that brings together tastemakers in the arts, entrepreneurship, philanthropy and technology to discuss influencer culture. Previously, he led an influencer marketing agency and was an equities trader at Goldman, Sachs & Co. He earned an MBA from Duke University and a BBA from Howard University.