Ramsey Pryor on How to Work With Difficult People

In Chapter 16 of 16 in his 2014 Capture Your Flag interview, product management executive Ramsey Pryor answers "How Are You Learning to Work More Effectively With Different Personality Types?" Pryor finds working with difficult people is something most everyone experiences at some point in their education or career. He learns to respect that these people may have things going on outside of class or work and to be mindful of this, especially as his own family commitments grow outside of work. He also learns that it helps to try and diffuse tense situations rather than escalate them.

Ramsey Pryor is a product management executive at IBM focused on cloud-based collaboration and security software products. Previously he was VP Product Marketing at Outblaze, acquired by IBM. Pryor earned an MBA from IESE Business School in Barcelona, Spain and a BA in Economics and Spanish from Northwestern University.